1. Introduction
BuskerBeat ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
2. Information We Collect
Personal Information
- Account data: Name, email address, date of birth, profile photo, and role (Busker or Fan).
- Payment data: Payment information processed securely through Stripe. We do not store your full credit card details.
- Profile data: Bio, performer type, skills, social media links, and custom URLs.
Automatically Collected Information
- Location data: With your permission, we collect your location to enable the "Nearby" busker discovery feature and to show your performance location.
- Device data: Device type, operating system, unique device identifiers, and mobile network information.
- Usage data: App interactions, features used, content viewed, and session duration.
Content You Create
- Photos and videos you upload.
- Live stream recordings (if enabled).
- Chat messages sent through the App.
- Reviews, ratings, and comments.
3. How We Use Your Information
- To create and manage your account.
- To facilitate Star purchases, tipping, and payouts.
- To enable the Hire a Busker booking system.
- To provide location-based busker discovery.
- To deliver live streaming services.
- To send push notifications about tips, messages, bookings, and live streams.
- To personalize your content feed.
- To detect and prevent fraud, abuse, and security threats.
- To improve our App and develop new features.
4. Location Data
BuskerBeat uses location data to power the "Nearby" feature, which helps fans discover buskers performing near them.
- Location sharing is optional and can be disabled at any time in your device settings.
- Buskers can choose to share their live performance location with fans.
- We do not sell location data to third parties.
- Background location tracking is used only when enabled by the user to keep their performing location updated.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Stripe: For payment processing and payouts.
- Agora: For live streaming infrastructure.
- Cloud providers: For secure data storage and content delivery.
- Law enforcement: When required by law or to protect the safety of our users.
6. Data Security
We implement industry-standard security measures including:
- Encrypted data transmission (HTTPS/TLS).
- Secure password hashing (bcrypt).
- JWT-based authentication tokens.
- Regular security audits and monitoring.
While we strive to protect your data, no method of electronic transmission or storage is 100% secure.
7. Data Retention
- Account data is retained as long as your account is active.
- You may request deletion of your account and associated data at any time.
- Transaction records may be retained for up to 7 years for legal and financial compliance.
- Chat messages are retained for 12 months after account deletion.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict processing of your data.
- Data portability — receive your data in a structured format.
- Withdraw consent for optional data collection (e.g., location tracking).
9. Children's Privacy
BuskerBeat is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we discover such data has been collected, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the App or by email. Your continued use of the App after changes constitutes acceptance.
11. Contact Us
For privacy-related questions or to exercise your data rights, contact us at [email protected].